Payment already allocated to the invoice

What this Means

A payment has already been manually allocated to the invoice by the user. Therefore, our app will not make any further updates to the invoice in order to avoid overriding manual edits.

If you wish to repost the order through the app, please follow the resolution steps below.

Resolution Steps

1. Head to the invoice in Xero

Click on the Xero invoice in our app, or access it directly in the Xero platform under:

Sales → Sales overview → Invoices

2. Click on Payment in the invoice

3. Remove the Payment

4. Re-post the order

   Return to your order dashboard, select the order that had the error, and click the Post to Xero button. The error should now be resolved.