The item does not have any stock left in your Xero

What this Means

When the Post to Xero app tries to post the order to Xero, Xero checks the item’s Quantity on Hand in Products and Services. If the quantity on the order exceeds the quantity on hand, Xero cannot process the order because it would create negative inventory.

Before the order can be reposted successfully, you need to increase the item’s quantity in Xero by performing a stock adjustment.

Resolution Steps

1. Log in to Xero

Sign in to the organisation where you post your invoices.

2. Navigate to Sales

Click on Products and Services.

3. Search for the item

Find the item that does not have any stock left and click on it.

4. Check the Quantity on Hand

If the Quantity on Hand is not sufficient to fulfil the order, you will need to create an adjustment to increase the quantity.

5. Click on New Adjustment

6. Add quantity to the item

7. Confirm that the item now has enough quantity on hand

8. Go to the Orders Dashboard in the Post to Xero app.

9. Select the order that had the error and click Post to Xero to repost (update) the order.

10. Confirm that the order has been posted successfully