Xero Clearing Account Requirement for Payouts
Clearing Account must be a Bank Account
When processing Shopify payouts via Post to Xero, we create a bank transfer from the Clearing Account to the Bank Account. However, due to a limitation in Xero, transfers cannot be created between a CURRENT type account and a BANK type account.
Xero limitation: Transfers can only be made between BANK type accounts.
CURRENT type asset accounts cannot be used in bank transfers.
To ensure seamless reconciliation, your Clearing Account must be set up as a BANK type account, even if it’s not connected to a real bank feed. This will allow us to automatically handle the bank transfer for each payout.
Auto sync must be turned ON
For the bank transfer between the Clearing Account and the Bank Account to be created automatically for reconciliation, Auto sync must be turned ON. If your workflow requires manual posting of payouts and Auto sync is OFF, you must perform the transfer manually in Xero (see Manual Workaround below).
Manual Workaround: Simulating a Transfer
If the clearing account must remain as type CURRENT, or if Auto sync must be OFF, you can manually simulate the transfer in Xero by:
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Creating a Spend Money transaction from the clearing account
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Then creating a Receive Money transaction in the bank account
Ensure that the amount and date match the actual payout for accurate reconciliation.