Ask us to set up something you can't find

We offer a wide range of custom configurations that are not available directly within the app. Many of these can be tailored to individual stores upon request, once we have confirmed your workflow and determined the best approach for it.

Things people ask us for

• Sending orders from one sales channel to a different account in Xero
• Using order tags to split reporting, or to route particular orders differently
• Including or excluding syncing of specific orders based on what's on the order details
• Putting tax on its own line rather than spread across the products
• Invoicing each shipment separately instead of once per order
• And many more...

How to request

Email us at help@hyvelabs.co with the following three things make it much quicker for us to answer:

• Your store URL, so we can look at your actual setup.
• The workflow you're trying to support.
• What you expect to see in Xero at the end of it, ideally with an example order and how its invoice should look.